Refund policy

We are committed to your satisfaction and stand by the quality of our products with a 30-day Money-Back Guarantee. If you receive a product that differs from the description provided on our website or does not meet your expectations, you can easily initiate a return or exchange.

To request a return or exchange, please visit our website and submit your request using the same email address used for the purchase. This must be done within 30 days of the delivery date.

Once we receive your request, we will promptly process it. You can choose to have a free replacement of the product sent to you or, if preferred, receive a full refund of your payment.

Please note:

• Since we provide highly affordable and economical instruments, offering free return shipping is not feasible. Therefore, for orders valued under CAD 75, we kindly request that buyers cover the return shipping charges.
• For all other orders, we will cover the costs associated with the return.

Our goal is to ensure your shopping experience is hassle-free and that you are completely satisfied with your purchase.